Customs Duty Advisory

Every Australian business, big or small, involved in the movement of goods between countries is exposed to complex international trade regulations and to the various customs duties imposed on most imports. This exposure is costly unless it is managed and controlled through careful Customs Duty planning and timely Customs Duty Audits.


Is Your Business involved in international trade?

Utilizing the available concession and duty refund tools could be highly beneficial for companies interested in making substantial savings in its operations. The refund audit and planning tools that are available to the business to reduce their Customs Duty exposure.

Customs Duty Refunds Tools

The Customs Brokerage environment has become extremely competitive. Which increased pressure on Brokerages to cut costs and reduce clearance times to remain competitive. Reducing the number of tariff experienced staff and increasing the automation used in compiling each Customs entry. This result decreases the ability to identify opportunities to reduce Customs duty and track any underpayments.

Import File Auditing™

Saving Points Import File Auditing™ System. It provides importers with qualified and experienced professionals. Who can establish the minimum legal amount of duty to be paid for the importer’s range of products.

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Duty Drawback

Businesses involved in exporting all or some of the imported goods, or incorporated in goods for export. The import duties paid to Customs can also be recovered using the Duty Drawback Scheme.

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Custom Duty Planning Tools

Duty planning enabling clients to drive down the costs of customs duties, and of the complex customs and excise rules and regulations.

The Australian Government has several programs that allow for the duty-free or concessional entry of goods into Australia:

Our services include:

  • strategic duty planning of customs & excise duties
  • managing customs and trade compliance
  • reclaiming overpaid duty

Tariff Concession Order

The Tariff Concession System is designed to help the industry become more competitive.

TCO reduces costs to the public by allowing duty-free entry for certain goods where there is no local industry that produces those goods. 

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Tradex Scheme

The Tradex Scheme allows exporters an up-front exemption from import tariff duties, and other taxes (apart from excise taxes but including the Goods and Services Tax) on imported goods to be re-exported or to be incorporated in goods to be exported.

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Why does duty planning matter?

Duty planning enabling clients to drive down the costs of customs duties, and of the complex customs and excise rules and regulations.

Businesses moving goods across borders don’t take advantage of the opportunities that are present

Saving Point provides technical understanding and decades of practical experience working with Australia’s largest organizations.

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Compliance Audit


It is the responsibility of importers to declare the value, classification, duty rate and other relevant information for every item imported into Australia. In accordance with its regulatory philosophy, the ACBPS undertakes checks to verify compliance in an environment that is largely self-regulated. 

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If you have a question or would like to speak to one of our consultants, please fill out the inquiry form or book a time with our consultant.

Case Studies

We’ve been achieving some great results for clients of late leading to significant savings. A few examples of customers we’ve worked with!

StyleSetter International Co


“I thought it only appropriate to express my personal thanks to you and the Saving Point team for the final outcome of our recent audit of customs duty paid.

My staff who were involved have assured me that your team acted very professionally at all times with no disruption to your activities. Given this and the fact that we incurred no costs, the dollar result you achieved for us in absolutely outstanding.

Again, many thanks from a very satisfied client.”

Barry Marks
Managing Director

Coles Myer Logistics


“On behalf of Coles Myer Logistics, I would like to thank Boaz Shiponi and the staff at Saving Point for the professional support that you have provided our company. Your service has been outstanding and your strategies in cost reduction have helped our company save a considerable amount of money.

Thank you for providing us with expert advice relating to import duties on our many imported product ranges. It is reassuring to work with people of your integrity and professionalism and we look forward to your ongoing involvement.”

Dion Butler
Senior Customs Broker

Copamate Products


“Copamate Products contacted Saving Point early in June to review the past four years of import files to determine if products imported were correctly classified. If not, to retrieve funds incorrectly paid.

With minimal time from our staff, a team from Saving Point were briefed on our product and commenced work reviewing files. Within a very short period of time, monies paid incorrectly from the past years began to be paid back to the company. They delivered an excellent return in such a short period of time. Saving Point delivered superior professional service via effective communications and displayed exceptional attention to detail in meeting our needs. We recommend Saving Point for any future services they may offer to provide you.”

Jo Hocking
General Manager



“I wish to take this opportunity to thank the team for your outstanding work in helping Mimco with its recent expense reduction audit.  The integrity and reliability throughout the project provided Mimco with a high level of confidence and has already yielded excellent results.

I would highly recommend Saving Point to other companies.”

Greg Puchert
Chief Financial Officer

SPAX Pacific


“I would like to take the opportunity to thank Saving Point for assisting SPAX Pacific with a Tariff Concession Order (TCO) prospect for our business. Saving Point provided a very professional service and used their expert knowledge and years of experience to quickly and effectively help us with applying for a new TCO.

I was impressed with the high level of communication, organisation, and efficiency provided, and their assistance will ultimately be extremely beneficial to SPAX. I would highly recommend Saving Point and the services they offer to anyone seeking similar advice and knowledge in the future.”

Michael Keonig

Hunter Overseas


“I have been meaning to write to you for some days now to thank you and your Saving Point team for introducing us to savings and an error could be found and that duty draw backs would be forthcoming, however I am now extremely pleased that we allowed you to examine our entries at no cost and appreciate the substantial amount of refunds you have enabled us to receive.

Your organisation was not only very knowledgeable and professional, but you achieved the results with little or no disruption to our companies operation.”

Jeff Hunter

Adidas Australia


“Just wanted to send a quick note to say how happy we have been with the work performed by Saving Point for Adidas Australia over the last couple of years.  Not only has the recovery of a substantial amount of cash been appreciated, but also the comfort we have taken from knowing that there has been an independent pair of eyes looking over our Customs documentation.
Despite the number of files that have had to be reviewed, the work has always been carried out with the minimal level of intrusion on our day to day business.

Saving Point has most definitely provided a skill set and a level of resourcing that we simply did not have in-house. I look forward to carrying on with you and your colleagues in the future.”

Ross Darling
Financial Planning and Analysis Manager

Lamson Group


“We approached Saving Point earlier in the year for assistance in our duty planning. We would like to take this opportunity to thank Saving Point for their efforts in assisting us with applying for several new Tariff Concession Orders (TCOs) as a result.

I was pleased at the high level of professionalism and enthusiasm shown by the Saving Point team, and I appreciated that we were always kept in the loop and communicated with throughout the application processes.

We here at Lamson Group are extremely pleased with the results of the TCO applications, and I would not hesitate to recommend the services provided by Saving Point for those seeking expertise in this area.”

Purchasing & Logistics Officer

Kliger Partners Lawyers


“Saving Point’s comprehensive knowledge of the marketplace not only provided savings across a number of areas relevant to our practice, but also ensured greater efficiencies with our suppliers.  You find yourself asking….why didn’t we do this earlier!

I would highly recommend Saving Point to other companies.”

Jeremy Goldman
Principal Lawyer

PMP Australia


“We were greeted with a very professional service and together with the
knowledge they applied, regular communication and concise advice we were
able to work through the process effectively. The end result was highly beneficial
to our company and has already provided us with significant savings which will
continue to benefit us in the future.”

Mike King
General Manager

Danish By Design


“The refunds received, as well as the assistance in seeking Customs Rulings was highly beneficial to our company and we would like to thank the team at Saving Point for the services provided. The complexity of the tariff and goods classification system for importation into Australia means that an audit by a highly qualified external company makes good business and financial sense.”

Nigel Rose
Managing Director

Kmart Australia


“May I take this opportunity to thank you and the team at Saving Point for the outstanding advice and service you have provided our Company with regard to a number of initiatives you have designed to save Kmart a significant amount of money. The words professionalism and service are more than apt for the time you spent ensuring that our savings potential was maximised.  Attention and consideration were given to the procedures that we have in place, and your unobtrusive manner was welcomed by all concerned.

Furthermore the service did not stop with the submission of your report and recommendations.  Your hands on approach in the implementation of these recommendations have ensured they have been realised quickly and efficiently. We look forward to a long and successful relationship with Saving Point. Finally, I would be delighted to recommend Saving Point as a customer conscious company offering not only efficient but friendly service.”

Raymond Safris

Crayola Australia


“Thank you for the Import File Audit your team carried out for us recently.

The process was very efficient and certainly conducted very professionally. As you know, I had reservations that you would find any errors at all. To my surprise, your team did find some and the duty refunds Saving Point were able to secure for us were quite sizeable.

Thanks again.”

Doug Smith
Managing Director

Cache Australia


“I wish to take this opportunity to thank you and your team for the outstanding advice and service you have provided to our business. A number of initiatives that were introduced by Saving Point saved us a significant amount of money. Despite the number of files that had to be reviewed on our premises, your team carried out the work without any disruption to our business.

The integrity and reliability throughout the project provided us with a high level of confidence and has already yielded excellent results. I would highly recommend Saving Point’s efficient and friendly service to other companies.”

Sonney Roth
Managing Director